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- BFM #66: HelloFresh
BFM #66: HelloFresh
A checkout designed for impulse purchases
Hey 👋
HelloFresh are dominating the meal-kit market.
But then I stumbled across a study suggesting that they had less than 10% annual retention rate for new users. “What? That can’t be right”.
So I looked into it, and that’s not even the most suprising thing.
Get ready for some dark patterns, a checkout optimised for impulse purchases and a seriously leaky pre-sale process.
As always, thanks for reading.
I’d love to know what you thought of this one, so just hit reply, and I’ll pick it up.
- Peter✌️
📈 Let me mystery shop your product, with a UX audit.